- Choosing a selection results in a full page refresh.
Thank you for choosing LUCYS THE SKY.
At LUCYS THE SKY, we’re committed to making every shopping experience simple, enjoyable, and worry-free. Whether you have a question before placing an order or need assistance after your purchase, our Customer Care Team is always here to help.
We strive to respond to all emails within 24–48 business hours (Monday–Friday).
If your inquiry is related to an existing order, please include your Order Number so we can assist you more efficiently.
Our team is happy to assist you with:
Whatever your question may be, we’re committed to providing a prompt and helpful solution.
LUCYS THE SKY
3000 Broadway St
Paducah, KY 42001
United States
Business Correspondence Only
Please note that this address is not our return warehouse.
If you need to return an item, please contact our Customer Support Team first. Once your return request has been approved, we’ll provide the appropriate return instructions and the correct return address.
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday – Sunday
Closed
Emails received outside of business hours will be answered on the next available business day.
For faster assistance, please include:
If your inquiry involves a damaged, defective, or incorrect item, please attach clear photos of the product, packaging, and shipping label. This will help our team review the situation and find the right solution as quickly as possible.
Thank you for shopping with LUCYS THE SKY.
We truly appreciate your trust and support. Our goal is to provide beautiful dresses, thoughtful service, and a smooth shopping experience from the moment you find a style you love to the moment it arrives at your door.
If you ever need assistance, we’re only an email away. ✨
LUCYS THE SKY — Beautiful style, thoughtful service, made for your moments.
Thanks for subscribing!
This email has been registered!